Shipping Policy

Last updated: September 24, 2026

Shipping within Egypt

Berry Bow currently delivers orders across Egypt to available service areas supported by our shipping partners.

Shipping availability, delivery fees, and estimated delivery times may vary depending on the customer’s location and will be shown or confirmed during the ordering process.

Order Processing

Berry Bow products are handmade, and some items may require preparation before dispatch.

Processing times may vary depending on:

• Product availability
• Order size
• Customization or personalization
• Seasonal demand
• Production workload

We always aim to prepare and dispatch orders as quickly as possible while maintaining the quality of our handmade products.

Delivery Time

Delivery times are estimates and may vary depending on the destination, courier operations, public holidays, peak seasons, weather conditions, or other circumstances outside Berry Bow’s reasonable control.

Once your order has been handed to the courier, delivery timing is subject to the shipping partner’s service in your area.

Shipping Fees

Shipping fees depend on the delivery location and applicable courier rates.

Any shipping charges applicable to your order will be displayed or communicated before the order is completed.

From time to time, Berry Bow may offer free shipping or promotional shipping rates. Any such offer will be subject to the terms shown at the time of purchase.

Order Tracking

Where tracking information is available, customers may receive delivery updates or tracking details by email, SMS, WhatsApp, or another available communication method.

Incorrect Delivery Information

Customers are responsible for providing complete and accurate delivery information, including:

• Full name
• Phone number
• Delivery address
• Governorate / area
• Any information reasonably required for delivery

Incorrect or incomplete delivery information may result in delays or failed delivery attempts.

Additional shipping charges may apply if an order needs to be shipped again because of incorrect information supplied by the customer or unsuccessful delivery attempts, where permitted by applicable law.

Packaging

Berry Bow products are carefully packed to help protect them during delivery.

As many of our products are intended for gifting, we aim to present orders in a thoughtful and gift-friendly way whenever appropriate.

Packaging styles and materials may vary depending on the product, order size, and availability.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or materially different from what you ordered, please contact us as soon as reasonably possible and provide:

• Your order number
• A description of the issue
• Clear photos or videos where applicable

We will review the issue and assist in accordance with our Return & Refund Policy and applicable consumer protection law.

Delivery Delays

Berry Bow is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, transportation disruptions, severe weather, public holidays, or force majeure events.

However, we will make reasonable efforts to assist customers where a delivery issue occurs.

Contact Us

For shipping or delivery questions, please contact:

Berry Bow
Website: www.berrybow.com
Email: hello@berrybow.com
Egypt